Terms & Conditions

These Terms & Conditions (“Terms”) apply to your use of kokubladder.com (hereon, the ‘Website’). Within the Website, there is a restricted area accessible only to registered users (the ‘Programme’). For clarity, references to the ‘Website’ include all accessible content, while the ‘Programme’ refers solely to restricted, account-based features.

1. Who we are

KOKU Bladder is an international research project developed in collaboration with the University of Manchester (UK), KOKU Health (UK), the Lithuanian Sports University (Lithuania), and the University of Vic – Central University of Catalonia (Spain) (together, the ‘Consortium’). For the purposes of these Terms, the Programme is operated on behalf of the Consortium by the UVic-UCC, acting as data controller in accordance with applicable data protection law, as specified in the Privacy Policy.

The project aims to develop and test an evidence-based digital health solution to improve bladder health and/or reduce urinary incontinence in adults aged 50 years and over. The Programme may include educational and exercise videos, information and resources, community and expert support. Some parts of the Programme may be delivered, hosted, or supported by Consortium members or service providers acting on our behalf. Individuals below the age of 50 may also benefit from following the Programme.

This website has been developed by partner member UVic-UCC (Fundació Universitària Balmes CIF: G-58 020 124). For any incidences or enquiries, you may contact: [email protected]

2. Acceptance of these Terms

By accessing, browsing or using the Website or any of the Programme offered through it - including creation of a user account - you expressly confirm that

If you do not agree with these Terms, in whole or in part, you must discontinue your use of the Website and the Programme.

3. User categories

For the avoidance of doubt, the following categories apply:

4. Creating an account

Access to certain areas of the Website (the Programme) requires the creation of a user account. By registering, you affirm that you are at least 18 years old.

You agree to:

You are solely responsible for any actions taken under your account. We may suspend or terminate your access if we reasonably determine that your account has been involved in misuse, fraud, security risks, safeguarding concerns, or violations of these Terms. Creating a user account does not constitute enrolment in any research study, nor does it imply that you are a research participant.

5. About the Programme

The Programme is avaialable to users with an account only. Accessing the Programme requires that you log in to the Programme area.

The Programme may include, without limitation:

6. Not medical advice

Both the general Website, as well as the specific Programme are provided for information and wellbeing support only. The Website and the Programme do not constitute a medical device, clinical intervention, or healthcare service, and no therapeutic outcomes are guaranteed. They do not provide medical advice and must not be relied upon as a substitute for professional medical advice, diagnosis, treatment, or emergency care. Always seek advice from a qualified healthcare professional about symptoms or medical conditions. This is particularly relevant if you have a medical condition, are pregnant, or are recovering from injury or surgery. If you believe you may be experiencing a medical emergency, please contact your local emergency services without delay.

7. Research participation (if applicable)

Some users may be invited to take part in research, testing, or evaluation of the Programme. If you participate:

Participation in research is entirely voluntary and separate from general use of the Website and Programme. Research participation is subject to independent ethical approval and is governed exclusively by the applicable participant information sheets, consent forms, and study protocols. In the event of any conflict or inconsistency between these Terms and the research documentation, the research documentation shall prevail in full and exclusively with respect to all research-related activities, data processing, and participant rights.

8. Communication features

As part of certain activities, the Programme may include communication features (for example, a participant forum or a direct chat). The use of these services is optional. Where such features are available, you must:

For reasons relating to safety, safeguarding, legal obligations, moderation requirements, or research integrity, we reserve the right to monitor these communication tools and to restrict, suspend, or withdraw access where reasonably necessary.

9. Licence and permitted use

We grant the registered users and research participants a limited, non-exclusive, non-transferable, revocable license to use the Programme for your personal, non-commercial use, in accordance with these Terms.

Registered users are not allowed to:

10. Privacy, data protection, and cookies

We process personal data in line with our Privacy Policy and, where relevant, our Cookie Notice, which are available on the Website and form part of these Terms.

Key considerations include:

Acceptance of these Terms does not constitute consent for the processing of personal data for research purposes. Research-related data processing is based on separate legal bases and consent mechanisms, as described in the applicable research documentation.

11. Intellectual property

The Consortium owns or licenses all intellectual property rights on the Website and the Programme, including all text, visuals, branding, software, and content. You may not use our name, logos, or branding without previously obtaining our written permission.

12. Third-party links and services

Both the general Website and the Programme may include links to third-party websites or services for information or convenience. We do not operate or control these third-party sites. We are not responsible for the content, availability, security, or privacy practices of third-party websites or services. Accessing third-party links is at your discretion, and you should review their terms and privacy policies before using them.

13. Availability, changes, and suspension

We aim to keep the Website and Programme available; however, access may be intermittent due to maintenance, updates, or other factors. The Website is provided as part of an evolving research and educational project. We may:

14. Fees

Unless clearly stated otherwise, access to the Website is free of charge. If any paid features are introduced, pricing and additional terms will be shown before you purchase/subscribe.

15. Disclaimers

To the fullest extent permitted by applicable law:

16. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. To the extent permitted by law, the Programme is provided for informational, educational, and research purposes only. We will not be liable for any loss or harm arising from:

This limitation of liability applies in a manner consistent with applicable consumer protection laws, data protection legislation (including GDPR and UK GDPR), and research governance requirements.

17. Termination

You may stop using the Programme at any time. You may request account deletion in line with the Privacy Policy. We may suspend or terminate your access if you materially breach these Terms, if required by law, or where necessary to protect the safety, security, or rights of users or the integrity of the Programme. Sections that should survive termination (e.g., IP, liability, governing law) will continue to apply.

18. Complaints and contact

For support or complaints, contact: [email protected]

19. Governing law and jurisdiction (UK, Lithuania, Spain)

These Terms are intended to operate across multiple jurisdictions, including the United Kingdom, Lithuania, and Spain. If you are a consumer resident in the United Kingdom, Lithuania, or Spain, you may benefit from mandatory consumer protections under the laws of your country of residence. Nothing in these Terms limits or removes those rights. Subject to applicable mandatory consumer protection rules, disputes may be brought in the courts of the user’s habitual residence.

20. Miscellaneous

Entire agreement: These Terms, together with any notices or policies referenced herein (including the Privacy Policy and, where applicable, the Cookie Notice), constitute the entire agreement between you and us regarding your use of the Website and the Programme, superseding any prior understanding or agreement on the same subject matter.

Additional Research Requirements: If you participate in the Programme as part of the project’s piloting phase, your use of the Programme and the processing of your data will also be governed by additional documentation approved through the appropriate research ethics frameworks. These obligations apply alongside, and do not replace, these Terms.

Severability: If any provision of these Terms is determined by a competent court or authority to be invalid, void, or unenforceable, that provision shall be deemed severable and the remaining provisions shall remain valid and enforceable.

No waiver: No failure or delay by us in enforcing any term, right, or remedy under these Terms shall be construed as a waiver of that term, right, or remedy, nor shall it prevent further enforcement at a later time.

Assignment: You may not assign, transfer, or otherwise dispose of any rights or obligations arising under these Terms. We may assign or transfer our rights and obligations, in whole or in part, where reasonably required for institutional, organisational, funding, compliance, or service delivery purposes, including in the context of restructurings, collaborations, or the transfer of the Programme.

21. Changes to Terms

We may update these Terms periodically. If we make material changes, we will take reasonable measures to notify users—for example, by posting a notice on the Website or within the Programme. The updated Terms will become effective upon publication unless otherwise specified. Your continued use of the Website or the Programme after such changes to take effect will be deemed acceptance of the revised Terms.